CyberCX is one of Australia's largest independent cyber security firms, and its security awareness training is genuinely practitioner-delivered: workshops, executive briefings and phishing simulations run by real security staff. That strength becomes a cost and scale problem for a 30-person business, which is why many SMB teams end up looking for a platform-first alternative. The best CyberCX alternative for SMBs in 2026 is Cyber Aware if you need a self-serve platform with automated training, phishing simulation and human risk reporting; Huntress Managed Security Awareness Training if you want a fully managed program; Infosec IQ if you want deep content libraries without a services engagement.
TL;DR
- CyberCX excels at practitioner-delivered awareness for enterprises and government - it is overkill for most 10-200 seat businesses.
- Best for SMBs: Cyber Aware - a white-label platform with 120+ story-driven training modules, phishing simulations and per-client human risk reporting.
- Huntress suits MSPs wanting a fully managed program; Infosec IQ suits buyers prioritising content library size.
- Cyber Aware pricing is per-seat via MSP partners; CyberCX engagements are scoped, so expect project pricing.
What makes a good CyberCX alternative
A useful alternative should keep what makes training work while removing the parts that only large organisations need:
- Self-serve deployment - launch a programme without a scoping workshop.
- Automated enrolment and reminders - sync from Microsoft 365 or Google Workspace so new starters are covered without manual admin.
- Phishing simulation included - a simulation engine with auto-remediation for staff who click.
- Human risk reporting - a per-client, per-learner score you can show a board or an insurer.
- SMB pricing model - per-seat, no enterprise minimums.
- Content that gets finished - short story-driven modules rather than long compliance lectures.
CyberCX alternatives at a glance
| Tool | Best for | Standout feature | How it differs from CyberCX |
|---|---|---|---|
| Cyber Aware | SMB teams wanting self-serve automation | 120+ story-driven modules with auto-remediation | Platform-first vs practitioner-delivered |
| Huntress SAT | MSPs wanting a fully managed program | Managed by Huntress's 24/7 security team | Managed service vs custom consulting |
| Infosec IQ | Buyers who want content libraries | Large multilingual content catalogue | Content licensing vs bespoke programs |
1. Cyber Aware: best for SMB teams that need automation
Cyber Aware is a human risk management platform built for MSPs and the SMBs they serve. Training runs on 120+ story-driven animated modules that dramatise real cyber events, each followed by a comprehension quiz. Phishing simulation, policy tracking and a Human Risk Score come with the platform rather than as a separate consulting engagement.
Where Cyber Aware shines
- Fully automated cadence: enrolment, monthly course drops, due and overdue reminders, and scheduled client reports run on a schedule you set once.
- Learners who fail a phishing simulation are auto-enrolled into a remediation course without manual follow-up.
- Every report, portal and certificate is white-labelled, so an MSP delivers under its own brand.
- Branded PDF reports per client, with portfolio rollups for QBRs.
Where Cyber Aware falls short
- No in-person workshops or executive board briefings; delivery is entirely through the platform.
- Content is standardised; there is no bespoke curriculum built around your policies.
- The MSP-partner model means smaller direct buyers typically go through a partner rather than a direct enterprise contract.
Pricing is per-seat via the MSP partner program, with no minimum commitment. Best for: SMB teams that want an automated, reportable awareness programme without engaging consultants.
Cyber Aware vs CyberCX
| Dimension | Cyber Aware | CyberCX |
|---|---|---|
| Delivery model | Self-serve platform | Practitioner-delivered services |
| Best for | 10-200 seat SMBs | Enterprise and government |
| Content | 120+ standard story-driven modules | Bespoke programs |
| Reporting | Automated Human Risk Score and branded PDFs | Engagement-dependent deliverables |
| Pricing model | Per-seat via partners | Scoped project engagements |
2. Huntress Managed Security Awareness Training: best for fully managed programs
Huntress is known for its managed endpoint detection platform, and its Managed Security Awareness Training applies the same model: Huntress's own team develops, schedules and runs the programme for you. Content is story-driven episodes and phishing simulations based on real-world threats, with automated reminders and monthly reports.
Where Huntress shines
- The programme is genuinely managed - Huntress creates, curates and schedules all learning content.
- Phishing Defence Coaching and personalised recovery training follow failed simulations.
- Fits MSPs that already run Huntress EDR and want one vendor.
Where Huntress falls short
- You buy into Huntress's curriculum; there is less control over module selection than a self-serve library.
- Deliberately opinionated: it is designed to be hands-off, which limits customisation.
Pricing is quoted per organisation through Huntress partners. Best for: MSPs wanting a hands-off, managed awareness program bundled with endpoint protection.
3. Infosec IQ: best for content library depth
Infosec IQ (from Infosec Institute) offers one of the largest awareness content libraries in the market, with thousands of modules across languages, roles and compliance topics, plus a phishing simulator and role-based curricula.
Where Infosec IQ shines
- Breadth: content for niche roles and compliance frameworks most platforms do not cover.
- Strong multilingual coverage for distributed teams.
- Mature reporting and SCORM export for teams with their own LMS.
Where Infosec IQ falls short
- Built and priced for mid-market and enterprise buyers; SMBs often find it oversized.
- Setup and content selection still demand internal owner time.
Best for: organisations that want maximum content choice and already have someone to run the programme.
Why people switch away from CyberCX
- Cost-to-seat ratio. Practitioner-delivered training carries consulting-grade day rates that are hard to justify below roughly 200 staff.
- Pace. A scoped engagement delivers on the engagement's timeline; an SMB often wants training live this week, after the last near-miss.
- Ongoing automation. Service engagements end; the monthly cadence - new courses, reminders, reports - still needs a platform behind it.
When staying with CyberCX is the right call
If you are a government agency, a listed company or an enterprise mid-incident, CyberCX's 1,400+ professionals and incident response bench are exactly what you want, and their awareness training fits that engagement model. The alternatives above exist for the other end of the market: teams that need awareness training to run itself.
If that is your situation, security awareness training on an automated platform gives you the cadence, phishing simulation gives you the measurable behaviour change, and human risk reporting gives you the board-ready evidence. Not sure which platform fits? The comparison guide ranks the field for Australian SMBs.
FAQ
Is CyberCX good for small business? CyberCX is built for enterprise and government clients - it fields 1,400+ professionals across Australia and New Zealand - and its awareness training is delivered through practitioner engagements. Most SMBs find a per-seat platform more cost-effective.
What is the best CyberCX alternative in 2026? For SMB security teams, Cyber Aware is the strongest alternative: a self-serve platform with 120+ story-driven training modules, phishing simulation, and automated human risk reporting at per-seat pricing.
How much does CyberCX security awareness training cost? CyberCX does not publish pricing; awareness training is scoped as a professional-services engagement. Per-seat platforms like Cyber Aware publish their model openly - seat-based, billed through MSP partners.
Does Cyber Aware include phishing simulation? Yes - simulated phishing campaigns, tiered difficulty and automatic remediation enrolment for staff who fail a simulation are all part of the platform.
Can I white-label the training for my clients? Yes - Cyber Aware is white-label by design: portal, emails, reports and certificates all carry the MSP's brand, per client.
Which alternative is best for MSPs? Cyber Aware for self-serve white-label delivery with per-client reporting; Huntress Managed SAT if you want Huntress to run the programme for you.